You can check out a selection of customer feedback and reviews on our Bark page and Google


What our customers think


Living in Eastbourne, the sunniest town in the UK, it appeared sensible to invest in a solar water heating system. Our three-story house has a flat roof which seemed ideal until we discovered that we would invalidate the roof warranty if anything was fixed onto it. After a bit of research we came across Jem Energy. James, the owner, was quick to visit our home and explain the technology as well as survey our current heating system. He was not a pushy salesman, just an intelligent and articulate professional who was clearly enthusiastic about the technology.

We agreed the price (which was similar to a solar water system) and 7 days later two engineers arrived to install it. Both were highly professional explaining what the were doing and how it all worked.
They took a day to install and commission the system which immediately went to work producing hot water from thin air! We are truly amazed that our boiler no longer needs to heat our water and that two flat panels on the side of our house now do so silently.
This technology must be the future for all home-owners and Jem and the team behind it should be your first choice of suppliers and installers.

Thanks, Steve & Marcus - Google Review / 5 Stars


We are building a new house in Chalfont St. Peter and from the outset knew that renewables were important to us.

For each technology, i judged the merits on the following criteria:
1. Capital outlay, return on Investment and payback period
2. Proven technology
3. Aesthetics
4. Supplier knowledge; sales to install
5. Guarantee, lifespan and running costs
6. Communication/co-ordination and flexibility with on-site team.

I was really impressed with the collective JEM team, from sales to completing installation. The team were all super knowledgeable. My main contractor and my project manager were also very impressed with the team and my main contractor mentioned “in all the renewables he has encountered, the efficiency and return of the thermal hot water system was certainly the best he has seen”.
Thank you again and highly recommended.

Asif Hussain - Google Review / 5 Stars



Sold our solar PV Feed in Tariff via Jem for significantly more than others offered, with a very quick, personal, service that guided us through the process painlessly. Would recommend without hesitation.
Do it!

Deborah Lewis - Google Review / 5 Stars


We wanted a thermodynamic water heating system to help reduce our energy bills and our hot water tank was looking a bit worse for wear (it was 30 years old!). So we chose this renewable technology which had been recommend to us by a friend of ours who says it's working fantastically! We did our due diligence and put our faith in Jem Energy. They were not pushy at all and gave us all the information and a good understanding of how the system could benefit us.

We went with the double panel system and the cost was extremely competitive, they also included the new hot water tank and were still better priced compared to the others. A team of 3 came down a couple of weeks later and were really nice guys... clean, tidy and polite! They were all done and dusted in one day. I couldn't be happier and with the work completed and the company that did it. I'd highly recommend Jem energy to anyone looking to help keep the bills down. We have three teenage boys and our hot water usage was getting out of control! It's been in now since November last year and we've haven't run out of hot water yet. Amazing.

Joy Boyle - Google Review / 5 Stars


I was very impressed with James Rodwell from Jem Energy Ltd. The whole process was straightforward, he was very helpful and efficient, and I would not hesitate to recommend him to anyone who wished to take advantage of the solar buy back offer.

Linda Goodhew - Bark Review / 5 Stars



Jem energy kept me informed every step of the way. Nothing was too much trouble for them. Communication was via email & text although a telephone number & postal addresss was available. Jem are an honest, reliable company. It was a pleasure doing business with them. I am very happy to recommend them to my family & friends.

Anthea Smith - Bark Review / 5 Stars


Had a Thermodynamic solar hot water system installed by Jem Energy. Very impressed. Clean, tidy work, friendly staff and extremely good value for money. I had three quotes before deciding, not only was Jem Energy the best price, they offered the best spec of them all as well! The installation was completed within one day and without fuss, a small intrusion in the house when their heating guy was working near our hot water tank but I would highly recommend this company to anyone, and would also recommend looking into installing a Thermodynamic Hot Water panel as we have already exceeded the savings that were predicted. We are on Oil and in the 3 months that we've had the system in, we've saved over £60 per month. At this rate it will pay for itself within a couple of years.

Derek - Bark Review / 5 Stars


We received a letter from JEM offering their services with regard to receiving a payment based on our Solar Panel useage. We made an enquiry and decided to go ahead. The whole process was very smooth and took less than a month from start to finish. JEM gave guidance and advice and certainly made the process very easy. We were moving house and taking a lump sum seemed an ideal solution. Would certainly recommend JEM.

David Martin - Bark Review / 5 Stars


WANT TO KNOW MORE?

Our mission is to create a better way of helping you choose the right energy solutions for your home. No hard sales. No persuading you to install something that’s completely wrong for your home. Just honest advice, a high quality job and excellent customer service. Contact us for a free, no obligation quote and let's see how we can save you money!



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